Terms and Conditions
In the event of cancellation, by the holiday-maker, of booking confirmed, even if is substituted by another one, the following penalties must be paid:
- If the cancellation is made after the payment of the deposit of 20% of the letting price, this amount will not be returned by BOOK SORRENTO VILLAS to the holiday-maker.
- If the cancellation is made from the day of payment of balance until 31 (thirty-first) days before the start of letting period, BOOK SORRENTO VILLAS will return to the holiday-maker the 50% of the letting price.
- If the cancellation is made from the day of payment of balance until 30 (thirtieth) days before the start of letting period, BOOK SORRENTO VILLAS will return to the holiday-maker the 20% of the letting price.
- If the cancellation is made less than 15 days (fifteen) before the start of letting period, BOOK SORRENTO VILLAS will not return to the holiday-maker any amount.
PLEASE NOTE: Cancellations should be notified by email at info@booksorrentovillas.com or by fax at +39 0818774863 and will be countersigned by BOOK SORRENTO VILLAS and send back to you to confirm that we are aware of the cancellation.
